At Quickflip, we understand that sometimes an item may not meet your expectations, and we apologize for any inconvenience caused. In case you receive a defective item, please follow the instructions below for a hassle-free return and replacement:
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Contact our customer support team within 15 days of receiving the item at quickfliplb@gmail.com . Provide your order number and details of the defect.
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Our customer support team will evaluate your request and provide you with a return authorization number and instructions for returning the item.
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Once we receive the defective item, we will inspect it to verify the defect.
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If the defect is confirmed, we will offer you a free replacement for the item.
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Please note that the replacement item will be sent out to you as soon as possible.
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If the defect is not confirmed, we will contact you to discuss further options.
